Terms & Conditions

Last Updated: August 2026

Welcome to Reesu. These Terms & Conditions govern your access to and use of our website and the purchase of jewellery and other products offered through our online store.

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions.

1. General

Reesu operates an online jewellery store offering jewellery, accessories, and related products.

We reserve the right to update our website, products, prices, policies, and these Terms & Conditions from time to time, subject to applicable law.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, colours, materials, and other relevant information.

Because product appearance may vary depending on lighting, photography, screen settings, manufacturing processes, and the characteristics of individual pieces, minor differences between website images and the delivered product may occur.

For handcrafted or individually finished jewellery, slight variations may be part of the nature of the product.

3. Pricing

All product prices displayed on our website are shown in the currency specified on the website.

Applicable taxes, shipping charges, discounts, or other charges will be displayed where relevant during checkout.

We reserve the right to correct genuine pricing, typographical, or technical errors. If an error affects an order already placed, we will contact you regarding the available options.

4. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

Orders may be subject to payment verification, product availability, fraud-prevention checks, and other reasonable verification procedures.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving incorrect pricing, suspected fraud, payment failure, product unavailability, or inaccurate customer information.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded according to the original payment method and our refund procedures.

5. Payments

Customers must provide accurate billing and payment information when placing an order.

Payments may be processed through third-party payment gateways. Your use of those payment services may also be subject to the respective provider's terms and privacy practices.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery dates are provided for convenience and may be affected by courier operations, location, weather, public holidays, unforeseen circumstances, or other factors outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

7. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by the applicable policies displayed on our website.

Customers should review those policies before completing a purchase, particularly for jewellery that may have hygiene restrictions, customization, personalization, sizing requirements, or other product-specific conditions.

8. Jewellery Care

Jewellery may naturally experience changes in appearance depending on usage, storage, exposure to moisture, perfumes, chemicals, cosmetics, sweat, or environmental conditions.

Customers should follow any care instructions provided with the product or displayed on our website.

Normal wear and tear or damage caused by improper handling or storage may not constitute a manufacturing defect.

9. Intellectual Property

Unless otherwise stated, website content including our brand name, logo, photographs, graphics, product descriptions, website design, and other original materials belongs to Reesu or is used with appropriate authorization.

Such content may not be copied, reproduced, distributed, commercially exploited, or used without appropriate permission.

10. Acceptable Use

You agree not to misuse our website, interfere with its security or operation, attempt unauthorized access, submit fraudulent orders, distribute malicious software, or use the website for unlawful activities.

11. Limitation of Liability

To the extent permitted by applicable law, Reesu will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict any rights or liabilities that cannot legally be excluded under applicable consumer law.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.

13. Governing Law

These Terms & Conditions will be governed by the applicable laws of India, unless otherwise required by applicable law.

Any disputes will be subject to the jurisdiction of the competent courts applicable to the business location of Reesu, subject to applicable consumer protection laws.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will become effective when published on our website unless otherwise specified.

15. Contact Us

For questions about these Terms & Conditions, orders, or our services, please contact:

Reesu
Email:  reesugold@gmail.com